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Operations eCommerce Recorded Webinar
A recording of a webinar held by SCORE Santa Barbara on July 15, 2020. Part 4 of a 4-part-webinar series focused on assisting startups and small businesses on how to build their... Read more
When it Comes to Customer Service SMALL is BEAUTIFUL!
How to Ace Your Customer Service During the Holiday Rush
COVID-19 has reshaped the holiday season for many retail stores, as 84% of customers changed their shopping behavior because of COVID-19. To help you thrive this coming holiday season, we'll share five tips to help you nail customer service in this article.
Why 8 Companies Offer Free Shipping On Their Website
To help you decide if you want your company to offer free shipping, we asked operation experts and business leaders this question for their best advice
9Ways To Convert Trial Offers To Paying Customers
To help business owners convert trials into paying customers, we asked marketing strategists and business leaders for their best insights.
Thriving as an AAPI Business Owner: Common Challenges and Solutions
Celebrating Asian American and Pacific Islander Heritage Month with real-world solutions to common challenges can make a real impact for AAPI business owners.
Steps to Help Small AAPI Business Owners
The Asian American and Pacific Islander community play an integral role in America’s small business economy. However, they are also the victims of discrimination. In this article, we explore five great ways you can support AAPI-owned businesses.
6 Ways to Secure Your Business from Customer Theft
More than $13 billion worth of goods are stolen from retailers each year; use these six tips to prevent shoplifting.
Volunteering: Helping Us All Move Forward
Volunteering has a positive impact on the U.S. economy as a whole and small business recovery. See the rewards that you can receive from volunteering according to statistics... Read more
Social Responsibility for Small Businesses: How to Give Back Without Breaking the Bank
If there’s a cause to support in your community, you don’t have to wait for a big company to lend big donations. As a small business, you can also participate in giving back and make a meaningful change.